Shipping Policy

Shipping Policy

Thank you for shopping at Sothera.com ! We offer free worldwide shipping to bring our products to customers globally. Please carefully review the shipping information below for details on shipping times, fees for expedited options, and country-specific considerations.

1. Free Worldwide Shipping

  • We offer free standard shipping to all international destinations.

  • Delivery times may vary depending on the destination country. You can expect your order to arrive in the estimated delivery window (see below).

  • Shipping Time: Our standard shipping option typically takes 7-21 business days, depending on the country and customs processing.

  • Orders are processed within 1-3 business days after being placed.

2. Expedited Shipping (Additional Fee)

For customers who need faster delivery, we offer expedited shipping at an additional cost. This service ensures a faster delivery time, ranging from 3-7 business days, depending on the destination.

  • Cost: The additional fee for expedited shipping is calculated at checkout. The cost is based on the weight and destination of the package.

  • Countries offering expedited shipping: We provide expedited shipping to all regions, including North America, Europe, Asia, and Oceania.

For ultra-fast delivery or next-day delivery in certain regions, please contact us directly, and we will provide a custom quote.

3. Shipping to Different Regions

  • North America (USA, Canada, Mexico):

    • Standard Shipping: Free, typically delivered in 7-15 business days.

    • Expedited Shipping: Available for an additional fee, delivered in 3-7 business days.

  • Europe (UK, Germany, France, Spain, Italy, Netherlands, etc.):

    • Standard Shipping: Free, typically delivered in 7-21 business days.

    • Expedited Shipping: Available for an additional fee, delivered in 4-8 business days.

  • Asia (Japan, South Korea, India, etc.):

    • Standard Shipping: Free, typically delivered in 7-14 business days.

    • Expedited Shipping: Available for an additional fee, delivered in 3-7 business days.

  • Oceania (Australia, New Zealand):

    • Standard Shipping: Free, typically delivered in 10-20 business days.

    • Expedited Shipping: Available for an additional fee, delivered in 5-8 business days.

  • Latin America (Brazil, Argentina, etc.):

    • Standard Shipping: Free, typically delivered in 10-25 business days.

    • Expedited Shipping: Available for an additional fee, delivered in 7-10 business days.

  • Africa (South Africa, Egypt, etc.):

    • Standard Shipping: Free, typically delivered in 15-30 business days.

    • Expedited Shipping: Available for an additional fee, delivered in 7-12 business days.

4. Customs, Duties, and Taxes

  • Customs Duties & Taxes: International shipments may be subject to import duties and taxes, which are levied by the destination country. These fees are not included in the shipping cost and must be paid by the customer upon delivery.

  • Customs Delays: Occasionally, shipments may be delayed due to customs processing. We are not responsible for any delays caused by customs.

5. Tracking Your Order

  • Once your order has been shipped, we will send you an email with a tracking number so you can monitor the status of your package.

  • If you have any issues with tracking, please contact our customer support for assistance.

6. Shipping Restrictions

  • P.O. Boxes: We do not ship to P.O. Boxes. Please ensure your shipping address is valid.

  • Restricted Areas: Some countries or regions may have restrictions on certain products. If your order cannot be shipped to a specific destination, you will be notified before processing.

7. Contact Us

If you have any questions about shipping or need assistance with your order, please feel free to contact us: